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Certified Data Centre Facilities Operations Manager
Explore certified data centre facilities operations manager training, subject to the programme prerequisites.
Explore CDFOM
Operational Standards & Audit Training
CDLA®
Certified DCOS Lead Auditor
Teaches candidates to audit operational environments against the Data Centre Operations Standard (DCOS®), assessing process maturity and conformity.
Competency Scope
Target Audience & Professional Profile
Lead auditors, compliance managers, quality directors, and senior operational consultants. Third-party audits and certification statements require work for an EPI-authorised Certification Body and compliance with the applicable certification scheme.
Selected Course Benefits
- Apply audit methodology to DCOS® operational maturity criteria.
- Evaluate evidence and communicate audit findings.
- Identify process improvement and corrective-action priorities.
For further details on the programme and its benefits, download the CDLA® brochure.
Course Content
What the CDLA® Programme Covers
View the detailed topics included in EPI’s Certified DCOS Lead Auditor training programme.
CDLA® Course Syllabus
Introduction to the DCOS® standard
- Data Centre Operations Standard (DCOS®)
- Intent
- Scope / disciplines
- Sub-disciplines
- Progressive improvement
- Maturity levels
Audit Definitions and Principles
- Definitions
- Principles
- DCOS® vs. ISO management systems standards
DCOS® Audit Process (high-level)
- Initial audit
- Preparing for the audit
- Stage-1 audit
- Stage-2 audit
- Reporting
- Corrective actions
- Issue of certificate
- Certificate maintenance
Auditor Competences
- Internal auditor
- External auditor
- Auditor responsibilities and competencies
Audit Maturity Levels, Evidence and Findings
- DCOS® maturity levels
- Audit evidence
- Audit findings
- Grading maturity level
Planning the Audit (Stage-1 Audit)
- Audit agreement
- Required documents
- Review of documents
- Audit work documents
- Resource planning
- Audit schedule
Conducting the Audit (Stage-2 Audit)
- Lead auditor
- Auditor worksheet / checklist
- Notes taking
- Audit findings / establishing the facts
- Recording of audit evidence
- Opening meeting
- Service Level Management
- Organisation
- Safety and Crisis Management
- Security Management
- Project Management
- Facilities Management
- Data Centre Operations
- Environmental Sustainability
- Monitoring / Reporting / Control
- Organisational Resilience
- Governance, Risk and Compliance
- Closing meeting
Preparing and Distributing the Audit Report
- Audit report requirements
- Audit report – example format
- Audit report distribution
- Retention
Corrective Actions Report (CAR) and Follow-up
- CAR – follow-up
- CAR – example
- Review of CAR
Certification and Maintenance
- The full audit cycle
- Issuing DCOS® certification
- Requirements of the certificate
- Registration of certificate
- Surveillance audit
- Recertification audit
- Conversion audit
- Suspension and withdrawal of certification
Curriculum Objectives
Key Learning Outcomes
- Audit operational disciplines against DCOS® maturity criteria
- Synthesize operational evidence to score facility capability maturity
- Report findings to executive stakeholders and provide actionable improvement paths
Exam
To be awarded the CDLA®, the candidates must meet two criteria. First, they must successfully complete the business cases during the training. Results will be released within 14 days. Second, candidates must pass a 60-minute, closed-book examination consisting of 40 multiple-choice questions, with a minimum of 32 correct answers required to achieve a pass.
Certification & Accreditation
Candidates who successfully complete the business case and pass the examination will be awarded the official ‘Certified DCOS Lead Auditor’ certificate. The CDLA® certificate is issued for the DCOS® version that is current at the time of examination. The certificate itself does not expire and remains valid for the specified DCOS® version.
The CDLA® course is accredited by EXIN, which is a global, independent and not-for-profit accreditation and examination provider.
Where Can CDLA® Take You Next?