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Certified DCOS Lead Auditor
Explore auditing data centre operations against DCOS®.
Explore CDLA
Operational Standards & Audit Training
CDLI®
Certified DCOS Lead Implementer
Focuses on implementing the Data Centre Operations Standard (DCOS®) framework to enhance operational discipline, service levels, and resilience across mission-critical facilities.
Competency Scope
Target Audience & Professional Profile
Operations leads, quality managers, facility managers, and process engineers.
Selected Course Benefits
- Organise data centre operations around documented processes.
- Measure and improve process maturity over time.
- Prepare operational teams for structured assessment.
For further details on the programme and its benefits, download the CDLI® brochure.
Course Content
What the CDLI® Programme Covers
View the detailed topics included in EPI’s Certified DCOS Lead Implementer training programme.
CDLI® Course Syllabus
Introduction to Data Centre Operations Management
- Data centre management and operations
- Evolution of data centre management
- The cost and effects of data centre downtime
- The benefits of data centre management
DCOS® – Key Concepts and Principles
- Data centre management and operations
- DCOS® scope
- Maturity levels
- Progressive improvement
- ISO alignment
- DCOS® vs. ISO
Terms and Definitions
- Terms and definitions
- Terms and definitions explained
Identification of Current State
- Identify the current state
Project Management
- Obtaining senior management approval
- Leadership
- Managing organisational change
- Communication
- Skill sharing
- Support and motivation
- Project plan
Key Elements for DCOS® Implementation
- Select a scope
- Identify the maturity level
- Implementation approach
- Roles and responsibilities
- Performing a gap analysis
- Developing / updating documentation
- Document management system
- Training and awareness
- Operating the scope
- Monitor and control
Implementation of the Data Centre Operations Standard
- Management System
- Service Level Management
- Organisation
- Safety and Crisis Management
- Security Management
- Project Management
- Facilities Management
- Data Centre Operations
- Environmental Sustainability
- Monitoring / Reporting / Control
- Organisational Resilience
- Governance, Risk and Compliance
Preparing for Certification Audit
- Monitor and control
- Evidence gathering
- Internal audit
- Request third-party certification audit
Certification Audit Process
- Proposal and audit agreement
- Audit process
- DCOS® audit report
- Corrective Actions Report (CAR)
- Certification
Certification and Maintenance
- The full audit cycle
- Issuing DCOS® certification
- Requirements of the certificate
- Registration of certificate
- Surveillance audit
- Recertification audit
- Transition (conversion) audit
Curriculum Objectives
Key Learning Outcomes
- Implement DCOS® discipline across 11 key operational disciplines
- Transition from ad-hoc management to structured process maturity levels (Maturity Levels 1 through 5)
- Prepare organisations for formal operational conformity auditing
Exam
The exam is a 60-minute closed book exam, with 40 multiple-choice questions. The candidate requires a minimum of 27 correct answers to pass the exam.
Certification & Accreditation
Candidates who successfully pass the exam will receive the official ‘Certified DCOS Lead Implementer’ certificate. The CDLI® certificate is issued for the DCOS® version current at the time, which the candidate tested for. The certificate itself does not expire and stays relevant only for the stated DCOS® version.
The CDLI® course is accredited by EXIN, which is a global, independent and not-for-profit accreditation and examination provider.
Where Can CDLI® Take You Next?